FAQ

How long have you been in the pet sitting business?

We launched our Peace Love Paws Pet Sitters sitting business in January of 2018, and became Certified Professional Pet Sitters with Pet Sitters International in March of 2018.

What professional credentials do you have?

We are insured & bonded for pet sitting through Small Business Insurers of the Carolinas. Ask about what our insurance covers in your meet & greet! We have full background checks. We are licensed for boarding with the Missouri Department of Agriculture. All of the above are available upon request.

How quickly should I expect you to respond to my email, text or voicemail?

We can’t wait for you to be a part of Peace Love Paws Family!

We will respond within an hour during our regular office hours of 8 am to 8 pm daily.

Do you charge for a meet & greet?

NO, we want to make sure you feel we are the right fit for you and your pet.

What is your safety policy for my home and my pet?

Home safety is so important! Our goal is to give your home an occupied look as if you were there. Our cars will never be logo branded, and we wear regular street clothes, NOT uniforms/Logo clothes while at your home. We would never want to announce your absence for your neighborhood! Sure, we would love to advertise to other pet owners-BUT not at the cost of your security!

What other experience do you have with pet care?

We started a 501(c)3 not for profit pet rescue network in 2010, after our first rescue cat passed away. We ran it full time for ten years. We have worked with pets that have been in distress, wounded and abused. We are comfortable administering medicine, working with special needs and separation anxiety situations.

How far in advance should I schedule?

We recommend contacting us by phone call, text (573-818-8485) or email as soon as possible! We cannot be responsible for availability for last minute requests.

How and when do I pay for your service?

We take cash or check as payment. You will pay at the time of your service. Checks will be cashed upon your return.

What makes Peace Love Paws different from pet-sitting apps like Rover or Wag?

Unlike marketplace apps that connect you with independent contractors, Peace Love Paws is a licensed, insured, and bonded pet sitting company. We are locally owned and operated in Columbia, MO. We are licensed by the Missouri Department of Agriculture (License #AC002K4J), certified by Pet Sitters International since 2018, and named PSI Pet Sitter of the Year in 2024. You work with us directly, every time, never a stranger from an app.

Can you care for pets with medical or special needs?

Yes. We specialize in pets that standard kennels and marketplaces often cannot accommodate. Learn more about our special needs pet boarding.

Do you also check on homes for travelers without pets?

Yes. Our home safety security visit service is designed specifically for homeowners without pets who want professional property monitoring while they travel. Learn more about home safety security visits.